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AI Transformation Accelerator

The AI Transformation Accelerator is how most customers start with WorkDone. It is a six-week engagement that measures how work actually happens in your operation (workforce telemetry gathered across your systems during a defined observation window) and turns that evidence into an executive-ready AI Transformation Assessment report plus a live dashboard that keeps measuring after the engagement ends.

The result is something your leadership can act on: every claim is grounded in measured activity from your own environment, not survey answers or industry averages. You see where time goes, where friction lives, and where AI can transform your operation, before you commit to automating anything.

The path into Corporate Memory

The Accelerator is the entry point. Customers who move forward graduate into Corporate Memory, the governed platform where the dashboard, the AI knowledge layer, and workflow automation run as an ongoing capability.

What you get

  • The AI Transformation Assessment report: a 13-section, executive-ready document of data-backed metrics, charts, and analyst-reviewed findings (detailed below).
  • An ongoing activity dashboard: the measurement doesn't stop when the report is delivered: the Vision Dashboard continues to track how work happens, so you can see change over time and validate the impact of what you automate.
  • A prioritized transformation view: which processes are the strongest candidates, sized in your own cost terms.

What makes the assessment trustworthy

Three properties define how the report is produced:

  1. Every number is computed from your telemetry. All metrics in the report (counts, durations, rates, dollar figures) are calculated directly from the collected telemetry data. AI models write the narrative around the numbers; they never produce the numbers themselves, and this separation is enforced mechanically during report generation.
  2. Participants are anonymized by default. Before any data reaches a chart or a sentence, individual identities are replaced with stable, randomized labels ("Participant 1", "Participant 2", …) that stay consistent throughout the engagement. The report you circulate contains no employee names. The identity key mapping labels to individuals is a separate deliverable, provided only under controlled access to designated recipients.
  3. A WorkDone analyst reviews every section before delivery. Each section of the report is reviewed, and edited or regenerated where needed, by a WorkDone analyst before the report is finalized. Nothing reaches you unreviewed.

Computed, not estimated

If the report says your team processed a given volume of transactions or spent a given number of hours in a workflow, that figure came from a calculation over your telemetry, never from an AI model's estimate.

How the engagement works

A typical six-week engagement runs in four phases:

Phase What happens Your involvement
1. Telemetry collection setup Workforce analytics telemetry is deployed in your environment (e.g., via the Teramind integration) and scoped to the teams and systems in the assessment IT enablement; scoping decisions
2. Observation window Telemetry accumulates over an agreed window, long enough to capture representative work patterns, including normal cycle peaks None; work proceeds as usual
3. Analysis WorkDone aggregates the telemetry, computes the assessment metrics, and develops the findings; discovery conversations with your team can be folded in as context Optional discovery sessions
4. Report delivery The reviewed, executive-ready report is delivered as an editable Word document; a walkthrough with your stakeholders is typically included, and the dashboard keeps running Readout session

The observation window is chosen with you so that the data reflects how work normally happens, not an unusually quiet or unusually busy stretch.

What's in the report

The report is a 13-section document built for an executive audience, combining computed metrics, server-rendered charts, and analyst-reviewed narrative:

  • Executive summary: the engagement's headline findings and what they mean, written last and synthesized from everything measured.
  • Insights and findings: the cross-cutting patterns in how work happens: where effort concentrates, where handoffs stall, and where the strongest transformation candidates sit.
  • Activity metrics: the measured picture of the observed workflows: volumes, time distribution across applications and activities, communication load, and workflow-specific measures for the process under assessment, each presented with its supporting chart.
  • ROI framing: the measured effort translated into cost terms using a burdened labor rate agreed with you, so the opportunity sizing is in your numbers, not generic benchmarks.

Every data section pairs its tables and charts with narrative that explains what the numbers show and why they matter. The report is delivered as an editable Word document with a table of contents, so your team can excerpt, annotate, and circulate it internally.

Privacy and anonymization

Workforce telemetry is sensitive, and the engagement is designed around that:

  • Anonymization is the default. Reports use stable "Participant N" labels throughout: text, tables, and charts. Findings focus on workflows and patterns, not individuals.
  • The identity key is a separate, controlled deliverable. If your engagement requires mapping participants back to individuals (for example, to plan enablement), the key is delivered separately from the report, to designated recipients only, and access to it is logged.
  • Scope is agreed up front. Which teams, systems, and time window are observed is defined with you before collection begins.
  • Access is restricted. Your telemetry and draft reports are accessible only to the WorkDone team working your engagement, behind passwordless, allowlisted authentication with role-based access.

Bringing your team along

Customers get the best results when the assessment is introduced to participants as a process measurement, not a people measurement; that is what the anonymized report structurally is. WorkDone can provide introduction language for your internal announcement.

Where to go next